Sessions can be customized to meet your organization’s exact needs, whether medical, corporate or social services/community based, addressing specific language and culture groups, such as Somali or Hispanic cultures. Classes are brief, usually 1 to 2 hours long, with time for Q & A. Topics include cultural norms, time consciousness, work habits, differences in communication styles, tips for effective cross-cultural communication, etc.
How to Work with Interpreters
Our expert trainers provide a powerful presentation to equip your staff with the tools they need to work with Limited English Proficiency (LEP) patients/clients and interpreters. Topics include how to know when an interpreter is needed, how to work effectively with interpreters, the role and skills of a professional interpreter and best practices during an interpreting session. Classes are brief, usually 1 to 2 hours long, with time for Q & A and customized to your organization’s specifications.
For more information or to arrange your customized training, contact us today!